Dolby Laboratories CP500 Specifications Page 106

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10-8
Symptom Probable Cause Recommended Action
NO SOUND AT ALL
No sound, front panel dark, no bypass
LED
No power to either main or bypass systems. See if mains panel fuse or circuit breaker feeding the CP500 is blown.
Verify all power connectors are fully inserted into their sockets. If
power is present, see if CP500 bypass transformer is installed correctly.
Verify that Cat. No. 682 card is fully seated in its connector.
Press main power switch (behind front door of CP500). If CP500 still
doesn’t come on, check fuse behind plastic door in power inlet module
on power supply housing.
No sound, and switching to Bypass
doesn’t restore sound.
No sound, front panel dark, red Bypass
LED is on and system is already in
Bypass
Defective exciter lamp or lamp power supply.
Projector selection wire/switch is faulty.
No signals coming from stereo solar cells.
Power amplifiers switched off.
Malfunction in the CP500.
Check that the exciter lamp is on and that the lamp power supply is
operating. If not, fade up background music and transfer the reel to the
alternative projector and continue the show until the exciter lamp can be
replaced. Call service engineer.
If the front panel indication (P1, P2) for the currently active projector is
not correct, check that the projector selector switch wiring is held firmly
under the screw terminals on the Phoenix connector on the back panel
of the processor. In addition, check that the switch is operating
properly.
Check that the signal present LEDs on the Cat. No. 661 optical preamp
are flashing while film is projected. If not, there is no signal from the
solar cells or the Cat. No. 661 has failed.
Check power feed to power amplifiers for blown circuit breaker or fuse
or accidental disconnection.
Substitute Cat. Nos. 661, 682, 683 (if so equipped). See block diagram
and earlier parts of the troubleshooting section.
No sound, front panel normal.
Above problems plus wrong format, system
muted, fader turned down. If fader display reads
Au,” check where the auditorium fader is set.
Check same components as mentioned above. Then verify selected
format, mute status, and fader setting. If no formats produce sound, a
number of cards may be at fault. See block diagram and LED fault
tracing instructions.
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