Dolby Laboratories CP650 Installation Manual Page 114

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Dolby
®
CP650 Troubleshooting Chart Maintenance and Troubleshooting
9-6
Symptom Probable Cause Recommended Action
NO SOUND IN SOME
FORMATS
No analog film sound (formats 01, 04, or
05). Front panel normal, Dolby Digital
sound OK, and nonsync OK.
The analog LED or exciter lamp or power supply may
have failed or the wrong projector may be selected.
Solar cell connections may be loose or damaged.
The remote solar cell preamp board used with LED
analog readers may have failed.
If the signal-presence LEDs inside the access door are not
flashing, verify exciter operation and solar cell connections
as described above. Substitute known working
Cat. No. 772B board.
No Dolby Digital sound (format 10).
Front panel normal, analog sound OK.
Digital reader LED not working, Dolby Digital decoder
board Cat. No. 773 not installed or not working, Dolby
Digital print not being played, film not threaded correctly
in reader, reader failure.
Verify that the LED (or exciter lamp) in the digital film
reader is on. Verify that the print you are playing is
correctly threaded through the digital reader and that it
includes Dolby Digital information. If the CP650 accepts a
format 10 command, the digital subsystem is probably still
working.
No sound on external six-track input
(format 11, 70 mm, external Dolby Model
DA20, or other multichannel sound
sources), front panel normal.
Cat No. 772B board defective. Wrong format, external
device not receiving good data. Six-channel input
connector not fully plugged in.
Check external device for audio output. Reseat the six-
channel connector.
No sound in nonsync.
Nonsync source not working, nonsync level set too far
down, faulty Cat. No. 772B board. If nonsync is a user
format, is the input from Nonsync 1 or Nonsync 2?
Which channels are the signals being sent to? Are those
power amplifiers working?
Verify output of nonsync source. Determine from front-
panel display which channels the output is directed to and
verify that power amplifiers and speakers for those
channels are working. After checking the above, adjust
nonsync level in setup, changing both Left and Right
channels by equal amounts.
Power button illuminated. Front panel
dark. There is sound.
System is in Bypass mode.
Turn on the CP650 with the front-panel power button. Call
service engineer if the system is still not operating
correctly.
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